Responsible Gambling

At AstralBet we are committed to promoting safe, controlled play. We want every player to enjoy their time with us while staying in control of their gambling. This page explains how we approach player protection, the tools available to manage activity, and practical steps you can take if you or someone close to you needs help.

Our player protection principles

We aim to create a straightforward and responsible gaming environment. We promote sensible play, clear information about activity controls, and respectful handling of account restrictions. Where practical, we offer options that let players set their own limits and take breaks from the site.

Activity-control tools

We provide a set of tools designed to help you manage play. These tools are voluntary and can usually be adjusted in your account settings. If you need help applying a control, our support team can guide you through the process.

Deposit limits

Players can set daily, weekly or monthly deposit limits to help control how much they add to their account. Limits can normally be increased or decreased after a cooling-off period to encourage thoughtful changes.

Loss and wager limits

Loss limits let you cap how much you can lose over a set period, while wager limits control the total stake size across sessions. Both tools are practical ways to keep spending within a planned budget.

Time limits and session controls

Session timers and daily play limits help prevent long or impulsive sessions. You can use time-outs for short breaks or request longer breaks if you need more distance from gambling activity.

Self-exclusion

If you need a longer-term solution, self-exclusion closes access to your account for a chosen period. Self-exclusion is a serious step; it can usually be set for a fixed term or indefinitely, and reactivation may require a formal review.

Recognising signs of problematic behaviour

Common warning signs include chasing losses, borrowing to gamble, neglecting responsibilities, spending more time than intended, or repeated unsuccessful attempts to stop. If you notice these signs for yourself or someone else, consider using controls or seeking support.

Practical tips to stay in control

Set clear deposit and time limits before you start. Only gamble with funds you can afford to lose. Take regular breaks and avoid gambling when stressed, tired or under the influence. Keep a record of play and stick to a budgeted amount for entertainment.

Professional help and further support

If you believe you have a gambling problem, please seek professional advice. Local support services, counselling and treatment programmes can provide confidential help. If you need assistance applying controls or closing your account, contact our support team through the site and we will assist you promptly and respectfully.